Support

Offering / selling horses?

Would you like to offer a horse on ehorses?
Simply select the point 'offer a horse' and carefully fill in the following form.

The form is divided in 6 steps as follows:
 
1. Specify access data
First, assign your personal password. With this and your eMail address you can log in at any time and manage or change your advertisement as you like.

2. Insert general data
Here, you have to enter all the necessary data about your horse and your contact information.
 
3. Images and videos about your horse
Here you can add up to 20 images and 4 videos for free to your horse advertisements. Quick and easy via direct uploading from your computer. It is possible to edit the uploaded images afterwards. (turn, cut, change position)

4. Choose additional options
Here you have the possibility to add extra options to your horse advertisement. These will upgrade your advertisements in positioning and presentation considerably and result in a high sales success.
 
5. All data at a glance
Here you will find all entered data to your horses at a glance. In addition, you have the option to print your advertisement by using the print preview. So you always have your data ready.
 
6. Ready
Your advertisement is complete and unlocked. From now on it will appear in our horse market. You will receive an automatic eMail to the address you have entered before including all data of your advertisement.

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How long does my advertisement last?

Free advertisements always have a duration of 90 days. You will be informed via e-mail when your advertisement ends. You have the possibility to put your advertisement online again (without re-entering all data) or you extend the duration of your ad even before it ends. Of course, you can delete your ad at any time permanently.

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How can I pay charged options?

We provide different payment methods:
 
1. By Debit Entry (a German bank account is required)
    We will collect the charges from your account. Safe and easy.
    Your entered data will not be transferred to third parties and only used
    by ehorses for the payment process.
 
2. By Credit Card
    Your entered data will not be transferred to third parties and only used
    by ehorses for the payment process.

3. By PayPal
    Use established methods such as PayPal to pay for your advertisements. Safe and easy.
 
Your data is protected by up-to-date security features on ehorses. ehorses never transfers data to third parties.
 
Of course, you will receive a bill via eMail for the accruing charges.

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I'm interested in a horse. What is the next step?

The first step is to contact the seller if you have found a horse you are interested in. Each ad on ehorses is provided with a contact form to contact the seller directly. The seller will immediately receive an email with your request data and text and is able to respond to your questions. Both sides (potential buyer and seller) can always check their conversation history. A link to this can be found in every request that is sent.
Furthermore, you have the possibility to reach the seller directly by phone. The phone number is also displayed in the contact details of the horse advertisement.

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A seller does not respond to my requests. What can I do?

If you get no response to a horse despite several requests, please contact us( support@ehorses.com or phone +49 54 01-88 13 200) and leave the ad's ID and your phone number. We will check the advertisement immediately and forward additional contact details of the advertiser to you if necessary.

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How can I find a horse that fulfills my special needs and wishes?

With the detailed search function on ehorses you can search for specific criteria (e.g. height, age, color, type, etc.). Be sure to make your search as specific as possible and try to be realistic concerning your wishes, your needs and your own skills.

The search results will only display horses that match your criteria.

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Is it possible to save interesting horse ads to look at them later again?

With the ehorses watch list you can save all interesting horse ads. With this option you can compare horses more easily or save ads to look at them later again. Every horse ad has a little heart button. Just one click and the desired horse is saved on your watch list.
Tip: To use the watch list register on ehorses with your email address and password. As a registered users you can access your personal watch list from any computer at any time.

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Is it possible to change / delete already placed advertisements?

Of course you also have the opportunity to change or delete an already placed advertisement. Therefore you need your eMail address and password.
In order to log in click in the menu on 'Login'

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Is it possible to place expired advertisements again?

Do you want to renew your expired horse advertisement? No worries. Once your horse advertisement has expired, you will receive a notification mail. Within this email there is a link by which you can adjust your offer again.

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What's the premium charge?

As a premium seller you have quite more advantages than standard sellers.
The premium account is suitable for privates and enterprises that:

  • want to sell several horses regularly
  • don't want to abandon professional marketing and sales strategies
  • want a professional presentation of themselves (an own webpage on ehorses)
      >> Read more

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How can I advertise on ehorses?

Advertising on ehorses is effective. ehorses is Europe's leading horse market on the internet and enjoys growing popularity. Here you have the ideal opportunity to promote your horse-related website, products, services, etc. in order to increase your turnover continuously.
Of course there are many different ways to advertise on ehorses. From a banner campaign up to the direct newsletter marketing. You will find all advertising options at a glance, see media data. We would like to create your personal offer for the best advertising campaign.

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